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"Susan is very professional and knowledgeable. She kept communication lines open although there were times we were not as responsive as we might have been. We could depend on pleasant, informative reminders. Very helpful for flight arrangements, ship arrangements .and pre and post sailing information. Susan made herself available to answer questions and handle our requests with efficiency. We could always depend on her and I consider her our new Travel Design Expert."

AMA Danube River Cruise: Trish

Reviewed on: 19 May 2019

"Cannot say enough thank you to Susan for helping us make this vacation reality. After 2 years of set back in realizing this trip, Susan stayed with us . She even went a step further and had surprises for us when we arrived on the cruise. Thank you Susan. We look forward to the next experience."

Awesome 2019 Vacation By: Bri

Reviewed on: 07 Apr 2019

"We engaged PROFESSIONAL Travel Design Expert SUSAN BOEHNSTEDT (SB) for our 15th Wedding Anniversary excursion to France. SB found us a perfectly located apartment in Paris & then a river cruise from Paris into Normandy with rewarding & fascinating stops. She guided us each step of the way & made it more delightful with surprise gifts of wine & fruit, flowers & anniversary cake. She saved us time & found the best flights at the best price & a beautiful & perfectly located cabin on the ship. Drivers met us for each transfer for a seamless trip.


She provided many very useful travel tips, including taking Thank You Cards to express appreciation to ship crew. Best of all she is very personable, putting her clients first. We were in constant contact in planning & she answered all our questions, tailoring the trip to our needs. She is a very intuitive & experienced traveler that acts as a friend. She exceeded our expectations. We very highly recommend Susan Boehnstedt!"

The Best Travel Design Expert Susan Boehnstedt

By: JimmRxH

Reviewed on: 26 Sep 2017

"Susan was always one step ahead as far as keeping us up to date with her clear and concise communication. Our trip was a long time in the making but she always checked in with us at critical times for permissions and payments so there was never a misstep. Our travel documents and materials were well organized and presented in person at mutually agreeable times. She went through all of the materials prepared by the travel company and highlighted each with pertinent information needed along the way.


There was never any doubt as to when to do what. If we ran into problems during the trip, which we did not, she made it clear that she and her company were always available to solve them. I highly recommend Susan as a travel planner and would welcome her expertise on any future travel. She is truly an expert travel professional with years of experience."

World Travel Expert By: Sue

Reviewed on: 11 Sep 2016

"It was a pleasure to work with Donna. Her attention to detail by listening to our needs to plan a memorable and enjoyable vacation for us was outstanding! The hotels were beautiful, comfortable and perfectly located for all our activities. The hotels served delicious breakfasts and had very friendly and accommodating staff. The drivers she arranged were timely and helpful. The tour guides were very knowledgeable and kind. We give Donna a 10/10 for her customer service! And we hope to work with Donna again in the future. Thank-you Donna for planning a fabulous stress-free trip for us!"

Amazing Vacation! By: LDykstra

Reviewed on: 02 Jan 2019

"We were so fortunate to have Donna as our Travel Design Expert for this last minute staycation booking. Everything was taken care of from the room reservation, early check in, spa appointments and dinner arrangements. Check-in was a breeze and when we walked into our room we were presented with a special treat from Donna! Added bonus! It was a busy weekend for travelers, yet Donna was able to assist with all our accommodations without any problems. There are so many perks working with Virtuoso that we didn't learn about until booking our weekend stay. We will definitely stick with Donna the agency going forward with all our travel plans. Thank you Donna for everything!"

Staycation HEAVEN By: Jo

Reviewed on: 09 Nov 2018

"SUSAN IS EXCELLENT! Very helpful and informative! She answered all of my questions and exceeded my expectations. She gave me good direction and recommendations on my first trip to Las Vegas...much appreciated. I highly recommend Susan and Virtuoso when planning a business or leisure trip."

Susan goes above and beyond!! By: V

Reviewed on: 28 Jan 2019

"Donna did an amazing job of tailoring a cruise around the Andalusian coast of Spain to help us celebrate several special occasions. She handled all the details - big & small - and accommodated our requests and questions with grace and patience. She even helped put together a last minute side trip to Porto after our cruise ended in Lisbon that was a highlight of our trip! We enjoyed the small ship cruise experience and service on Windstar.

Happy Memories! By: D&D

Reviewed on: 10 Aug 2018

"Working with Stephanie, is the Best. She works hard to cover all aspects of YOUR trip. Making very moment a memory."

Absolute Best By: Dance

Reviewed on: 14 Feb 2016

"Stephanie, awesome, planned such a great trip."

Great Travel Design Expert By: Cabbie

Reviewed on: 19 Feb 2019

"Excellent! Isabelle is very attentive to details and very caring about her client's travels. She understands the value of our investment and wants to make sure we get the absolute best experience. We love working with Isabelle!"

Cruising the Polynesian Islands By: Sylvie

Reviewed on: 22 Feb 2019

"My family has worked with Isabelle on several trips now and she is truly amazing . She really goes the extra mile to ensure that YOUR trip is well-coordinated, the accommodations exceed expectations and that everything runs very smoothly. We recently returned from 8 days in Iceland. It was a full tour around the island - so unique and interesting! We saw glaciers, waterfalls, stayed in a very small town with locals, had incredible whale watching, and swam in the Blue Lagoon. My family has traveled extensively - and this was an unforgettable trip! Thank you, Isabelle - we look forward to planning our next adventure with YOUR help!!"

Amazing Advisor - What a trip! By: Jill G.

Reviewed on: 19 Oct 2018

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